At a glance
| What you bought | Time to return |
|---|---|
| Most items | 30 days |
| myAbercrombie VIP member (credit after day 30) | 60 days |
The return window
- Store purchases: return within 30 days of purchase, in original condition, to any Abercrombie & Fitch or abercrombie kids store in the US.
- Online orders: 30 days from the estimated or actual delivery date of your last shipment, whichever is later — in store or by mail.
- VIP myAbercrombie members get 60 days, but returns after day 30 get merchandise credit only. You must already have been VIP when you ordered.
- Abercrombie doesn't accept returns or exchanges without a receipt, invoice or order confirmation — though a store may look up purchases tied to your myAbercrombie account.
Holiday returns
- With your receipt, invoice or order confirmation, anything bought November 1 – December 31 can be returned for a full refund through January 31 of the next year.
Fees & refunds
- Store returns and exchanges are free. Mail returns using Abercrombie's return service cost $7, taken from your refund — waived if you take an e-gift card instead (unless you paid with a gift card or merchandise credit). Exchanges are free.
- Gift receipt returns, gift card purchases and previously exchanged items are refunded as a gift card.
- Price drop within 7 days of an in-store purchase? Bring the item and receipt to a store for the difference.
Can't be returned
- Final sale, custom and personalized products (unless faulty or not as described), and gift cards.
- Outlet purchases go back to outlets only; clearance items bought at US outlets are final sale.
Checked against Abercrombie & Fitch's official return policy on October 7, 2026. Store policies change — confirm with Abercrombie & Fitch before you go.